Policy is an important extension of organizational design that helps people understand vital parameters to get the job done. But, sometimes, policies begin to lose their coherence and drift from the original intent or contemporary need. I help clients ensure policies work for people, not against them, by writing for maximum clarity, alignment, and impact.
I also help leaders create new policy - from initial assessment and research phases through roll out. This can be an especially exciting opportunity for organizations who are evolving, growing in scope and scale, or facing new issues.
Practice models help us put conceptual or theoretical commitments into action, but philosophy must align with operational reality. Being intentional about DNA of how we serve people matters.
I help clients uncover, clarify, and refine the core practices that guide their work, including: